Privacy Policy

1. General provisions

This Privacy Policy explains how Nord: Zero Balance, developed by Artem Krupenko, handles information when you use the app or contact us.

The app helps you calculate purchase options based on an Apple Account balance that you enter manually. It does not require registration, create user accounts, or rely on a developer-operated backend server. Calculations take place on your device. Apple services are used to load purchase information and process in-app payments.

2. Information processed on your device

The app uses the amount you enter and the currency supplied by the App Store to calculate purchase options. It does not sign in to your Apple Account or automatically read your account balance, password, or payment card details.

The following information is stored locally to make the app work:

• preferences such as your selected language and haptic feedback setting;
• technical app state, including onboarding progress, installation date, and review-prompt settings;
• a randomly generated local identifier used in support correspondence; this is not an advertising identifier or an Apple Account identifier;
• calculation and purchase progress: the balance and currency used for the calculation, the selected purchase plan, pending purchase requests, and processed transaction identifiers.

The text in the balance input field is used for local calculations. Once a calculation is started, its balance and subsequent purchase progress are saved locally and may remain after the app is closed. This helps the app handle interrupted purchases and avoid counting a transaction twice.

We do not receive your entered balance, calculation results, or app preferences on a developer-operated server.

3. Analytics, advertising, and tracking

The app collects activity statistics, including taps, screen views, and feature usage. This information is used to analyze how the app works and improve it.

Activity statistics are stored locally on your device and are not shared with third parties. They are not used for targeted advertising.

The app does not collect the advertising identifier (IDFA), track you across other apps and websites, or request access to your location, contacts, photo library, camera, or microphone. We do not sell personal information.

Apple may independently process App Store information and diagnostics according to its own policies and your system settings.

4. Contacting support

Contacting support is optional. When you open the email composer, the app prepares a technical information block containing your device model, iOS version, app version, and the randomly generated local identifier. You can review and edit the message before sending it. Opening the composer does not send this information to us.

If you send the message, we receive your email address, any sender name provided by your mail service, the message content, attachments you choose to include, and the technical information you leave in the message.

If the email composer is unavailable, the app may open an external Google Forms page for feedback or bug reports. Information you submit there is processed by Google and sent to us through that service. Merely opening the form does not automatically attach the app’s email technical information block.

We use support information to respond to your request, investigate reported issues, and maintain the app. Where applicable law requires a legal basis, this processing is based on our legitimate interest in providing support and responding to requests relating to our service, or on your consent where required. Legal obligations may also require us to retain particular records.

5. In-app purchases

The app offers one-time consumable in-app purchases. The current version does not offer subscriptions. Payments are processed by Apple through the App Store using StoreKit.

The app receives the product and transaction information needed to verify and account for purchases, including product identifiers, transaction identifiers, purchase status, and available price and currency information. It sends a randomly generated purchase-request identifier to Apple to match a payment result to the correct request. This does not create a user account in the app.

We do not receive your Apple Account password, full payment card number, or bank account details. Apple processes payment and account information under its own Privacy Policy.

6. Service providers and external links

Apple handles App Store services and payments. Your email provider and our email provider handle support correspondence. Google handles an external feedback form if you choose to use it. These providers may process information in other countries under their own privacy policies and applicable law.

When you open an external website, that website may receive information such as your IP address and browser details. Its own privacy policy applies. For Google services, see Google’s Privacy Policy.

We do not otherwise disclose support correspondence except when needed to handle your request through the providers described above, comply with a legal obligation, or protect legal rights.

7. Data storage and management

• All user data is stored locally on your device.
• Uninstalling the app completely removes its local data.

8. Your rights

Depending on your jurisdiction (including EU countries), you have the right to request access to data, request its deletion, and restrict its processing. Since data is mostly stored locally, you can manage it directly through the app.

9. Children

The app is not specifically intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Policy changes

We may update this policy from time to time. The updated version will be available within the app.